This week we have the perfect opportunity to reflect on empathy and compassion. Last week many people had to deal with various “fires” that had and are still having, large, widespread impact.
It’s easy to get mad at these things, especially when they cause us stress. Remember that there are people behind these tools. In times where systems are breaking those people need patience and support. Software at scale is hard (especially when it’s free and built with volunteer hours like log4j!). Understanding that there are people like you behind the tool is essential. This brings us to our quote for this week:
“Wherever there is a human being there is an opportunity for kindness” — Seneca
The next time something goes down, or has a vulnerability exposed, try to subdue the frustration and replace it with empathy. It will be resolved and the people responsible are most likely working around the clock to do so.
Send them some thanks instead of your anger.